Proven community management.
Take advantage of our disciplined management, hands-on style and proven approach to community management. Tailored operating plans allow our owners to unlock the intrinsic value in each asset and create caring communities for our residents.
Henry S. Miller Realty Management embraces the importance of providing consistent and excellent service to our owners and our residents. Our goal is to be a trusted partner — for every owner, resident and vendor.
- Customer centered community management firm offering superior management expertise.
- Providing the finest levels of service while deploying creative initiatives to create value
- Comprehensive and dynamic marketing plans that drive qualified traffic, generate leases and enhance cash flow
- Lease-up of new or existing product
- Development and implementation of value add strategies
- Asset repositioning expertise
- Ongoing operations assessment and management
- Comprehensive and measurable solutions deployed in the management of your property
- HSM Realty Management utilizes web-based community management software for gathering and updating the leasing, marketing, application processing, resident accounting and purchasing activities for all of the communities under management.
- Customizable reporting capabilities
- Regular safety meetings including training and implementation of safety policies and procedures thereby minimizing ownership risks
- Extensive Training modules for all on-site employees including Fair Housing and numerous other timely modules dealing with improved individual performance and property operations.
- State of the industry operational practices and procedures
- Thorough and timely prepared annual budgets providing owners the information needed to complete their forecasts, analyses, and reporting requirements.
- P.R.I.D.E. is a team member recognition program designed to recognize team members who take Personal Responsibility in Delivering Excellence to our residents.
- All associates are required to participate in continuing education to expand their knowledgebase, incorporate best practices, and ensure adherence to fair housing regulations.
- Proactively maintain assets with a service team that promptly respond to service requests create the maximum value for clients.
- HSM Realty Management is focused on generating highly qualified traffic to all of our sites at the lowest possible cost per lease. We analyze the cost per lease for all of our marketing resources and adjust our campaigns continually to strategically generate leases.
- HSM Realty Management has developed a dynamic website that serves as the gateway to the property specific webpages. Via the website, potential residents are able to find a residence that is perfectly suited for their needs, obtain real time availability and pricing for apartment homes, ultimately sign a lease for an apartment – all at their convenience through the HSMRM.com website.
- Leveraged Technology Infrastructure which includes lead tracking, google analytics, Vaultware, employee on demand and SEO.